Long-Term Care Ombudsmen are advocates for the rights of individuals living in nursing homes and assisted living facilities. They are certified by the state and are trained to investigate complaints and resolve problems, as well as provide information to the public about long-term care options. Their services are free and confidential.
Contact an Ombudsman at 801-229-3809 or ombudsman@mountainland.org.
To contact your local Long-term Care Ombudsman in Summit, Utah and Wasatch counties, contact 801-229-3809 or ombudsman@mountainland.org.
Locate an Ombudsman in another region or to file an online complaint about residents' rights violations or quality of care in a long-term care facility.
Utah Department of Health
(Licensing & Resident Assessment)
https://dhhs.utah.gov/#next
Utah Division of Aging and Adult Services
daas.utah.gov
Utah Adult Protective Services
daas.utah.gov/adult-protective-services
Utah Department of Health Complaint Line
Submit a Concern to the Utah Office of Licensing 800-662-4157 or https://dlbc.utah.gov/concerns-incidents
My nursing home says I have to leave...Now what?
PDF
25 Nursing Home Problems and How to Solve Them (updated 2024)
https://justiceinaging.org
Medicare Nursing Home Compare
medicare.gov/nhcompare/home.asp
Guardianship (see guardianship under self-help section)
https://www.utcourts.gov/en.html
Office of Public Guardian
https://hs.utah.gov/divisions/public-guardian
Information for long-term care
makoa.org/caregiver.htm
Appeal Medicare-coverage ending
keproqio.com/bene/appeal.aspx
Advance Directives Info
mountainland.org/advance-directives
Find assisted living facilities and surveys
https://ccl.utah.gov/ccl/#/facilities
Assisted Living Regulations
https://dlbc.utah.gov/health-facilities/licensed-health-facility-information/